Net Culture: "The Trolls Among Us"...

Feedback.pdxradio.com message board: Archives: Politics & other archives: 2008: July, Aug, Sept -- 2008: Net Culture: "The Trolls Among Us"
Author: Missing_kskd
Sunday, August 03, 2008 - 12:01 pm
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Great read from the NYT.

http://www.nytimes.com/2008/08/03/magazine/03trolls-t.html?_r=1&oref=slogin

Notable Quotables:

"If you don't fall for the joke, you get to be in on it."

"Today the Internet is much more than esoteric discussion forums. It is a mass medium for defining who we are to ourselves and to others."

--> This is the great online mirror. Hold yours up for others to see themselves in, while returning the favor in like kind.


quote:

He proceeded to demonstrate his personal cure for trolling, the Theory of the Green Hair.

“You have green hair,” he told me. “Did you know that?”

“No,” I said.

“Why not?”

“I look in the mirror. I see my hair is black.”

“That’s uh, interesting. I guess you understand that you have green hair about as well as you understand that you’re a terrible reporter.”

“What do you mean? What did I do?”

“That’s a very interesting reaction,” Fortuny said. “Why didn’t you get so defensive when I said you had green hair?” If I were certain that I wasn’t a terrible reporter, he explained, I would have laughed the suggestion off just as easily. The willingness of trolling “victims” to be hurt by words, he argued, makes them complicit, and trolling will end as soon as we all get over it.




The takeaway: "The willingness of trolling “victims” to be hurt by words, he argued, makes them complicit, and trolling will end as soon as we all get over it."

Now, a more sinister bit:


quote:

Sherrod DeGrippo, a 28-year-old Atlanta native who goes by the name Girlvinyl, runs Encyclopedia Dramatica, the online troll archive. In 2006, DeGrippo received an e-mail message from a well-known band of trolls, demanding that she edit the entry about them on the Encyclopedia Dramatica site. She refused. Within hours, the aggrieved trolls hit the phones, bombarding her apartment with taxis, pizzas, escorts and threats of rape and violent death. DeGrippo, alone and terrified, sought counsel from a powerful friend. She called Weev.




IMHO, this goes beyond, "It's just words" and is an escalation of the idea of testing people, challenging them, or maybe just being entertained by them.

Discuss?

Edit: This is a boundary falling that really needs to not fall. The indirect nature of Internet communication tends to allow people a measure of personal freedom that can bring out the worst in them.

When it's just words, I think there is a case for that being something we can all learn to get over and at the least be educated about. When that trancends mere words, we have a growing social problem:


quote:

In 1981, he formulated what’s known as Postel’s Law: “Be conservative in what you do; be liberal in what you accept from others.” Originally intended to foster “interoperability,” the ability of multiple computer systems to understand one another, Postel’s Law is now recognized as having wider applications. To build a robust global network with no central authority, engineers were encouraged to write code that could “speak” as clearly as possible yet “listen” to the widest possible range of other speakers, including those who do not conform perfectly to the rules of the road. The human equivalent of this robustness is a combination of eloquence and tolerance — the spirit of good conversation. Trolls embody the opposite principle. They are liberal in what they do and conservative in what they construe as acceptable behavior from others. You, the troll says, are not worthy of my understanding; I, therefore, will do everything I can to confound you.




Author: Missing_kskd
Sunday, August 03, 2008 - 12:19 pm
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Now, the noodler:


quote:

At the federal level, Representative Linda Sánchez, a Democrat from California, has introduced the Megan Meier Cyberbullying Prevention Act, which would make it a federal crime to send any communications with intent to cause “substantial emotional distress.”




We have legislators trying to address a harm. Let's factor out the real world trolling, which I believe is criminal, like ordering a pizza for your neighbor is criminal.

If we say that we are gonna limit expression that can cause "extreme emotional distress", what are the implications of that?

The reality is that when somebody says something that offends us, it's as offensive AS WE THINK IT IS. Highly arbitrary, and as such not a great application of law.

Social norms are a much better tool here, and I again go back to an Internet history lesson, which the author dances around somewhat. Prior to the unwashed masses hitting the Internet, new users were mentored by existing ones. This didn't always work. It did however succeed where managing expectations on the net were concerned.

It didn't take long to look in that online mirror and find out a few things about yourself, and there were a majority of solid people, who understood the core dynamics of communication, present to keep things sane.

Now, that's decidedly not true anymore. Interestingly, it all mostly still works in that most people are healthy enough in this way to just avoid the hassles and give and receive value from online interaction on their terms.

This escalation of trolling into what is now called cyberbullying has raised the stakes to the level where we are going to see Constitutional challenges over how to regulate, instead of educate and empower.

**I'm hoping this thread is much more clear than the last one I tried on this topic.

Is a false persona online illegal? God I hope not, or we will have lost a lot.


quote:

In June, Lori Drew pleaded not guilty to charges that she violated federal fraud laws by creating a false identity “to torment, harass, humiliate and embarrass” another user, and by violating MySpace’s terms of service. But hardly anyone bothers to read terms of service, and millions create false identities. “While Drew’s conduct is immoral, it is a very big stretch to call it illegal,” wrote the online-privacy expert Prof. Daniel J. Solove on the blog Concurring Opinions.




And here's the deal, straight up:


quote:

All vigorous debates shade into trolling at the perimeter; it is next to impossible to excise the trolling without snuffing out the debate.




We can't get the value from online discourse, without the conversations being real. Real enough to impact. With that comes trolling, but also personal growth, understanding and strength --if one is educated and empowered as to how to do that.

To me, this is the core problem we face. Dumb the whole thing down, which at this point I believe will just move the problem around from venue to venue, or get serious about getting along and understanding one another:


quote:

“What makes a bad person? Or a good person? How do you know if you’re a bad person?”

Which prompted this:

“A good person is someone who follows the rules. A bad person is someone who doesn’t.”

And this:

“you’re breaking my rules, you bad person”

There were echoes of antiquity:

“good: pleasure; bad: pain”

“There is no morality. Only the right of the superior to rule over the inferior.”

And flirtations with postmodernity:

“good and bad are subjective”

“we’re going to turn into wormchow before the rest of the universe even notices.”

Books were prescribed:

“read Kant, JS Mill, Bentham, Singer, etc. Noobs.”

And then finally this:

“I’d say empathy is probably a factor.”




Home run that.

Interacting with people online has brought me personally a world view significantly expanded from the one I had pre-Internet. Many cultures, each with their own norms. If the conversations are real, the experience can be like world traveling, in that one can be immersed in these things for a time, and learn to grok them, even if they loathe them.

The gotcha is personal strength of character and identity. If somebody is lacking in one of these, they could get lost, changed, harmed by just looking in that mirror online.

What to do?

Author: Alfredo_t
Monday, August 04, 2008 - 5:25 pm
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I don't think that this is a new problem. There were many parallels to this in the world of CB radio.

As I understand it, the chaos that CB radio became in its later years started when getting on the air became very easy and accessible to a large part of society--that is when licensing requirements were dropped and CB equipment became relatively cheap. Likewise, getting Internet access today has become fairly trivial: telephone and cable companies have been trying to outdo each other in providing low-cost Internet service, and Internet access can now be had free in many libraries, restaurants, coffee shops, and workplaces.

In CB radio, people created "handles" and sometimes presented themselves on the air as they wished for people to see them rather than as they were in reality. The same behavior has carried over to the Internet.

In CB radio, people sometimes went over the line on what they said over the air under the assumption that they would never meet the person whose voice was coming out of the radio. Likewise, people have written hurtful or abusive things online, assuming that they would never meet the person to whom these words were directed. In either setting, the illusion exists that when the radio or the computer is turned off, the person on the other end vanishes.

With both CB radio and the Internet, on-air or on-line taunting has led to tragedy or destructive behavior. Several years ago, a Vancouver man was killed in a fight that started with an argument carried out on CB radio. More recently, a girl (Megan Meier of Missouri) committed suicide over the humiliation that she suffered when she became the target of an online hoax.

I don't know what the best solution is to these problems, other than to use existing anti-slander laws. Banning the use of handles and fictitious identities seems a bit over-the-top to me. I consider people who hide behind fake personas while launching insults or accusations to be--to put it nicely--chicken.

Author: Skeptical
Monday, August 04, 2008 - 10:36 pm
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"use existing anti-slander laws."

To even have a chance of winning a slander case, you have to show that you were harmed financally. This almost always means showing you were deprived of substancial income that you were earning prior to the event that caused the loss.

Author: Alfredo_t
Tuesday, August 05, 2008 - 12:11 am
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I say, if winning slander cases takes a stupendous amount of proof, so be it. I certainly would not like for it to become very easy to sue somebody because of comments on an Internet message forum. Among other things, fear of potential lawsuits would scare a lot of people away from participating.

Author: Skeptical
Tuesday, August 05, 2008 - 12:30 am
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"I say, if winning slander cases takes a stupendous amount of proof, so be it."

I agree.

By the way, libel is just a wee bit easier prove because, well, ink is kinda hard to erase and anything deleted on the internet is never really deleted. :-)

Author: Missing_kskd
Saturday, August 09, 2008 - 12:48 am
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Agreed here too.

Also, if these cases were easy to do, that would contradict the first amendment.

It's not a shield. I don't mean that. I do mean there is a chilling effect when litigation is out of balance.

Pissing somebody off just isn't criminal. It's bad form sometimes, no question. Other times it's just an artifact of what is otherwise a rational and valid discussion.

And that's what we need to be careful to protect. If we limit that, then we limit social pressure that is necessary for people to improve and grow in good ways.

It's a tough road, but a very effective one. I don't think we can legislate these things. They just happen as a result of people interacting.

Author: Receptional
Saturday, August 09, 2008 - 12:53 am
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Here's that guy featured in the
NYT article that 'Missing_kskd' posted:

http://www.komonews.com/news/26326529.html

Author: Missing_kskd
Saturday, August 09, 2008 - 1:04 am
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Looks like a total douche to me.


quote:

In an an eight-page motion seeking to dismiss the complaint, Fortuny wrote "I am frequently rude, unsympathetic, unempathetic, and politically incorrect, to put it mildly. But there's no law against that."

Fortuny is representing himself in the federal lawsuit and said he had no means to afford a lawyer.




Ouch!

This guy is going to go down huge.

Man, that puts a new spin on my post above too. I suspect some interesting new legal precedent to be set in this case.

To be clear, I was talking about conversations, where both parties are aware of the nature of the conversation. That's not true here as our douche was essentially setting out a honey pot, looking to attract the bad bees, then exploit that.

That's over the line of "just discussion" and "rude, unsympathetic, unempathetic, and politically incorrect, to put it mildly."

He is a case in point for "empathy being a factor", as discussed above.

Author: Newflyer
Saturday, August 09, 2008 - 1:02 pm
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Can't someone protect them self from something like this by posting a disclaimer on their site that if the reader doesn't like the content, they can leave and not visit that website again?

Author: Missing_kskd
Saturday, August 09, 2008 - 7:06 pm
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I don't think so.

It's not any particular reader being unhappy with the content, but the idea that readers in general could have both their awareness of the target of the content and their perception of the reputation of the target altered by the content that is at issue.

You are pretty safe if you post up factual stuff, and support it. People act like asses all the time. Documenting that isn't a crime really.

(though you still may have to endure a suit)

What this guy did was encourage people, or lie, or misrepresent the situation, then post that.

On one hand, probably the men who sent replies in poor form shouldn't have. On the other, this guy was baiting.

Not sure how it's all gonna go down, but I think personally he asked for it and is now getting it.

Author: Alfredo_t
Monday, August 11, 2008 - 11:17 am
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Jason Fortuny is not the brightest bulb on the Christmas tree. He says that he can't afford a lawyer, yet if he loses, he is looking at having to pay about $75,000.

The place where I think that this crossed the line from being just a prank or social experiment, as Fortuny claims, was when he decided to post the identities and contact information of the men who responded to the ads. At that point, one could say that Fortuny was promoting the harassment of or deliberately humiliating these men.


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